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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dave Domzalski

July 1, 2025

1  out of  5
rating by Dave Domzalski
"Farmers Bureau is better - do not work with State Farm. After 30 years of being a State Farm customer, paying in an estimated $200,000 (multiple vehicles renters policies, life insurance, and more), I am taking 100% of my business elsewhere. I will never work with State Farm again and as much of that has to do with how Iris Lopez's office failed to support me as it does with the lack of support when I contacted corporate. They are unscrupulous and hold neither customer loyalty, nor basic customer service as important aspects of their business. State Farm as a whole and specifically the office run by "Iris Lopez" who is listed as the contact in all of my emails screwed up, attaching all of the incidents on the insurance of our business vehicle to the personal accounts of myself and my wife. They immediately canceled my wife's insurance when she was struck by another vehicle, stating that regardless of who is at fault, this goes against your record. My wife had 3 accidents in Miami, 2 times she was hit, once she was at fault, and I have made 3 claims in total over 30 years, all of which were the fault of the other driver. They then quietly canceled my insurance 2 months ago with, what they claim is a letter they sent to my residence. This is a letter I never received. They did not do me the courtesy of a phone call or any other communication. I was driving around uninsured for 2 months without my knowledge. I found all of this out when I switched to Farmers Bureau Insurance who explained the mistake made by State Farm (improperly placing business claims against our personal account) and who gave us the same coverage at a much better rate."
We responded:
"Dear Dave, Thank you for sharing your experience. While we are sorry to hear about the challenges you faced, we believe there may have been some confusion as your review appears to be intended for the Iris Lopez State Farm office, but it was posted on the Lexi Goza State Farm page. We strive to provide excellent service and support at Lexi Goza’s office and would welcome the opportunity to assist you directly if there is anything we can do. We recommend reaching out to Iris Lopez’s office or State Farm corporate directly to address your concerns. We appreciate your long-standing relationship with State Farm and regret that your experience did not meet your expectations. Wishing you the best with your new provider. Sincerely, Lexi Goza State Farm Team"
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Efrain Rojas

June 30, 2025

5  out of  5
rating by Efrain Rojas
"Excelente servicio, muy profesional, 100% recomendado."
We responded:
"¡Muchas gracias, Efrain! Me alegra mucho saber que estás satisfecho con nuestro servicio. Siempre estamos aquí para ayudarte con lo que necesites. ¡Gracias por tu confianza y recomendación!"
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nadia

June 26, 2025

5  out of  5
rating by nadia
"Cinthia garcia was really kind, helpful and thorough in explaining my options and getting me signed up. I recommend. Thanks!"
We responded:
"Thank you so much for your wonderful feedback, Nadia! We're delighted to hear that Cinthia Garcia was kind, helpful, and thorough in guiding you through your options and getting you signed up. Your recommendation means a lot to us. If you ever need assistance in the future, we're here to help!"
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Liz Castillo

June 20, 2025

5  out of  5
rating by Liz Castillo
"Excellent customer service from Cynthia and her team, very helpful and professional I switched from Progressive to State Farm a month ago because of the great benefits and rates and the experience have been amazing"
We responded:
"Thank you for your wonderful review, Liz! We're so glad to hear that Cinthia and the team provided you with excellent customer service. It's fantastic that you made the switch to State Farm and are enjoying the benefits and rates. We appreciate your trust in us and look forward to continuing to provide you with amazing service in the future! If you have any questions or need assistance, don’t hesitate to reach out."
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ARTHUR

June 17, 2025

5  out of  5
rating by ARTHUR
"I am most pleased with the customer service from Monique ,,she made a bad experience perfect with her help ,thank you so very much it was definitely a pleasure"
We responded:
"Thank you, Arthur, for your kind words! We're thrilled to hear that Monique was able to turn your experience around. Your satisfaction is our priority, and we appreciate you sharing your feedback."
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Neami Tervil

June 9, 2025

5  out of  5
rating by Neami Tervil
"I have been with Lexi Goza statefarm agency for over 5 years and they are the best. They always resolve any issues I may have and give me the best discounts. I recently visited their office and Jose Rodriguez Reolon and Monique Ellis were very professional and caring. The entire staff is honestly great! Thank you guys!"
We responded:
"Thank you for sharing your positive experience Neami! It's wonderful to hear that you’ve been with us for over five years and have consistently received great service. Acknowledging the professionalism and care of team members like Jose and Monique really highlights the dedication of the entire staff. Your appreciation for their efforts and the discounts you receive reflects the commitment they have to their customers. "
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Viviana Bowe

May 19, 2025

5  out of  5
rating by Viviana Bowe
"I have always had a smooth and efficient process with the team at this State Farm office, and especially with Jennifer Vazquez who was a huge help adding on my rental insurance and working with my new building on getting everything I needed. I can't recommend this team enough!"
We responded:
"Thank you so much, Viviana! We're thrilled to hear that you've consistently had a smooth experience with our team here at Lexi Goza State Farm. Jennifer is a star, and we’re glad she was able to assist with your rental insurance so seamlessly. We truly appreciate your recommendation!"
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Emilio De La Pena

May 17, 2025

5  out of  5
rating by Emilio De La Pena
"Recomiendo a Lexi, muy atenta y sobre todo muy precisa en resolver los asuntos relacionados con la póliza"
We responded:
"Gracias por tu comentario, Emilio. Nos alegra saber que Lexi te ayudó de manera atenta y precisa con tu póliza. Apreciamos tu recomendación y estamos aquí para lo que necesites."
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Dwayne Edwards

May 16, 2025

5  out of  5
rating by Dwayne Edwards
"Service is awesome"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that you had a great experience. Your feedback means a lot to us, and we appreciate your support. Looking forward to serving you again!"
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Thalia Cruz

May 16, 2025

5  out of  5
rating by Thalia Cruz
"Cinthia Garcia is the absolute best! She is such a true professional who puts clients first. From the start, she has made the whole process easy and stress-free, she's incredibly knowledgeable, patient and very helpful. I truly appreciate her responsiveness and genuine care."
We responded:
"Thanks for the awesome review, Thalia! We're so glad to hear that Cinthia made your experience easy and stress-free. Her dedication to putting clients first really shines through, and we appreciate you recognizing that. We’re always here to help!"
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Michael Perez

May 16, 2025

5  out of  5
rating by Michael Perez
"Cinthia was very helpful and knowledgeable. I’m very happy knowing that i can always reach out and she is wiling to help with everything regarding my insurances."
We responded:
"Thanks for your kind words, Michael! We're thrilled to hear that Cinthia was able to assist you effectively. It's great to know you feel supported with your insurance needs. We're always here to help! "
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Maria Vanegas

May 9, 2025

5  out of  5
rating by Maria Vanegas
"Excelente servicio todos son muy atentos pero a mi me atiende Ingris se lo recomiendo 100%.paga un buen te brinda protection y seguridad"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que tu experiencia con Ingrid fue tan positiva. Apreciamos tu recomendación. ¡Esperamos verte pronto! - Lexi Goza State Farm "
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Aura Margarita Marmol

May 2, 2025

5  out of  5
rating by Aura Margarita Marmol
"Wonderful Costumer Servicies !!!"
We responded:
"Thank you, Aura, for your wonderful review! We’re thrilled to hear you had a great experience with our customer service. Your satisfaction means a lot to us. If you need anything else, don’t hesitate to reach out! - Lexi Goza State Farm "
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Jaime Valbuena Romero

April 23, 2025

5  out of  5
rating by Jaime Valbuena Romero
"Estoy muy satisfecho con su excelente servicio. Muchas gracias."
We responded:
"¡Muchas gracias por su amable reseña! Nos alegra saber que está satisfecho con nuestro servicio. Apreciamos su apoyo y esperamos poder atenderle nuevamente en el futuro. ¡Saludos! - Lexi Goza State Farm "
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Tony

April 18, 2025

5  out of  5
rating by Tony
"Have been Insuring 3 vehicles for years. Excellent service my agent is Cinthia Garcia and she is excellent. Highky recommend this agent"
We responded:
"Hi Tony! Thank you so much for your loyalty and for taking the time to leave such a great review! We're thrilled to hear that Cinthia Garcia has provided you with excellent service over the years. We truly appreciate your recommendation and look forward to continuing to serve you and all of your insurance needs for many more years to come!"
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Manny T.

April 11, 2025

5  out of  5
rating by Manny T.
"Gracias Cinthia por tu ayuda, paciencia y profesionalismo. Sobrepasaste las expectaciones que cualquier persona puede pedir. Sobretodo me encanto que siempre estuviste ahí presente para contestar cada una de las mil preguntas que tuve sin fallar una sola por contestar. Extremadamente agradecido!!!"
We responded:
"Hi Manny, thank you so much for your kind words! We're so happy to hear that Cinthia exceeded your expectations with her patience, professionalism, and constant support. It means a lot to know she was there to answer every one of your questions without missing a beat. We truly appreciate your trust and are always here whenever you need us!"
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Luis Vega

April 10, 2025

5  out of  5
rating by Luis Vega
"Kind staff. I have been with this office for a long time since 2012. Ingrid is always very helpful and kind everytime I call."
We responded:
"Thank you so much for your feedback, Luis. We are so glad we could assist you with your insurance. We look forward to continuing to serve you. Thanks again!!"
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Esther Alcantara

April 4, 2025

5  out of  5
rating by Esther Alcantara
"Tengo varios años usando State Farm para mi seguro de carro y seguro de vida . Estoy realmente muy contenta con el servicio tan profesional que me ofrece Nathalie , siempre responde mis llamadas y a todas mis pregunta que yo pueda tener sobre mi póliza . He estado con otras compañías de seguro anteriormente pero con ninguna he estado contenta con su servicio hasta que probé con State Farm . 💯 recomendable !"
We responded:
"Thank you so much, Esther! We’re so grateful for your continued trust over the years. It’s wonderful to hear that Nathalie has provided you with the professional and responsive service you deserve. We’ll be sure to pass along your kind words to her. Thank you for the amazing recommendation — we’re always here for you & all of your insurance needs!"
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Wendolyne Sabrozo

April 2, 2025

5  out of  5
rating by Wendolyne Sabrozo
"The best State Farm office hands down. Jennifer is my agent and so so helpful, thorough, professional. I love the client care in this office, and the transparency. I’m so happy I found them!! 🥹"
We responded:
"Wendolyne, Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Jennifer and our team. Providing excellent client care and transparency is our top priority, and it's wonderful to know that it made a difference for you. We appreciate your support and are here to help with any of your insurance needs in the future! 🏆 - Lexi Goza State Farm Insurance "
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AQ09

March 5, 2025

5  out of  5
rating by AQ09
"Muy buena atención al cliente de parte de Ingrid, sin duda esta es la mejor agencia de seguros entre las cuales he tenido relaciones y lo recomendaría para cualquier seguro que necesite"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ingrid provided you with excellent customer service. We pride ourselves on being the best insurance agency, and your recommendation means a lot to us. If you ever need assistance with any insurance in the future, don’t hesitate to reach out! - Lexi Goza State Farm"
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Eliana Sachar

March 4, 2025

5  out of  5
rating by Eliana Sachar
"Nathalie Herrera helped me with finding my policy on Citizens Insurance and make the one time payment - she had patience for a person who is not internet savvy. Thank you Nathalie. Eliana"
We responded:
"Eliana, thanks so much for your 5 star feedback! We are happy to hear Nathalie was able to assist you-we also get tech support from her in the office, she’s so good at it. We are grateful the opportunity to serve you, please do not hesitate to reach out for any further assistance. Thanks again!"
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Alex Watson

February 27, 2025

5  out of  5
rating by Alex Watson
"Everything about my experience with Monique was top tier great service, great speaker, and great listener would recommend this office to anyone I come across !"
We responded:
"Alex, thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Monique. Providing excellent service and truly listening to our customers is our top priority, and it's wonderful to know that we succeeded in doing so for you. Your recommendation means a lot to us, and we look forward to serving you and anyone you refer in the future! - Lexi Goza State Farm "
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Juan Teran

February 25, 2025

5  out of  5
rating by Juan Teran
"The service was awesome, I highly recommend Ingrid because she is very organized, the attention is personalized and the services she offers are amazing."
We responded:
"Juan, thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Ingrid. Her dedication to providing personalized and organized service truly sets her apart. We appreciate your recommendation and look forward to serving you again in the future! - Lexi Goza State Farm "
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Charnea Polite

February 18, 2025

5  out of  5
rating by Charnea Polite
"I have spoken with Monique at Lexi Goza’s office several times and she has been amazing! She has not only answered the several questions I had, but she was also very kind and even followed up with me to see if I had any additional questions! Now that’s customer service! I appreciate her going the extra mile. Thank You!!"
We responded:
"Charnea, thank you so much for taking the time to share your experience! We're thrilled to hear that Monique provided you with such exceptional service. She truly embodies our commitment to going above and beyond for our clients. Your kind words will certainly be shared with her, and we’re glad to have been able to assist you. If you have any more questions or need further assistance, please don’t hesitate to reach out. We appreciate your support! - Lexi Goza State Farm"
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Jordan Neustadter

February 10, 2025

5  out of  5
rating by Jordan Neustadter
"I had been considering switching from State Farm for a while because I was increasingly dissatisfied with the level of customer service I was receiving. Before making the switch, a friend recommended that I give this office a try, and I couldn’t be happier that I did! From the moment I reached out, I felt like a priority. Ingrid took the time to listen carefully to my concerns, addressing each one with patience, professionalism, and genuine care. Her attention to detail and dedication to finding solutions truly went above and beyond my expectations. It’s rare to find customer service that feels this personal and thorough. Thanks to Ingrid’s incredible support and the overall experience with this agency, I’m now a loyal client. I will gladly recommend this office to anyone looking for top-notch service and a team that genuinely cares!"
We responded:
"Jordan, thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with Ingrid and our team. Your satisfaction is our top priority, and it's fantastic to know that we could meet your needs and exceed your expectations. We truly appreciate your recommendation and look forward to serving you for years to come. If you have any further questions or need assistance, please don’t hesitate to reach out. Welcome to the family! - Lexi Goza State Farm "